Happy Clam Store  ©  2012    Fun Stuff.  Fun Life.  Always have fun!

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“If you obey all the rules, you miss all the fun.”  

- Katharine Hepburn

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PRIVACY NOTICE

 

Happy Clam Store is committed to providing you with an exceptional online (and meat-world) shopping experience. Below are our Terms & Conditions of how we conduct business.  Please feel free to Contact Us  or call us at

(805) 433-4351 if you have further questions, concerns or issues.

 

YOU CAN ORDER 3 WAYS:

 

Online - (You’re already here!) so you can take your time browsing and selecting from all our wacky, fun items.

 

Email Happy Clam Store -   

This is often the best way to communicate your questions and specific concerns about any of our products, or the ordering process.  We also recommend ordering by email if you desire personalized services, such as specific delivery requirements.  However, please DO NOT include any of your credit card information in your email.  

 

By Phone (805) 433-4351   Sometimes our customers have a quick question prior to ordering, so this can also be a convenient way to order.  Our phone hours are Daily 8am - 8pm.

 

PAYMENT (also known as dough, cheddar, moolah, and of course - clams)

In person, we accept payment by Visa and MasterCard, as well as good old-fashioned cash (at our Booth).  Online, we offer PayPal usage, but our customers can choose to pay directly by credit card WITHOUT creating a PayPal account.   

 

CREDIT CARD ORDERS

You may use Discover, Visa, MasterCard, American Express, and your debit/bank card as payment on orders.  If the billing address you give does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification.

 

BACK ORDERS

You will be notified by email or phone if your order is not shipped within two days due to back orders.  We give you the option of accepting our current stock (with the back order being filled at a later date) or canceling the order in its entirety. Please respond to our notification as soon as humanly possible because we will wait for your direction on how to proceed.

 

ORDER QUESTIONS OR CHANGES

If you have placed an order recently and need some information about it or would like to change it in some way, please contact us immediately. Please note that since we begin processing your order immediately after receiving it, modifications may not always be possible, but we will always do our best to work with you.  Call or text us right away at (805) 433-4351.

 

CREDITS AND BALANCES DUE

Any credits on your account with us will be refunded promptly.  We will use the same method to refund the amount as you used when you placed the order.  Refunds, full or partial, are processed via PayPal, but don’t worry - if you used a credit card, the refund will still go back to your card.

 

SHIPPING

Shipping and handling charges are determined by weight, package size and Ship To location region.  At this time, we ship via USPS.  Please see your shopping cart for an estimate of the shipping charges pertaining to your order.  In the event that shipping charges will be different than originally estimated, you will be notified by email or phone before charges are made to the credit card.  Free local delivery offered to our Simi Valley customers.

 

Currently, shipping is only available to destinations in the United States.  Hawaii and Alaska destinations may incur higher shipping costs, so please call or email us prior to ordering.

 

RETURNS (Whaddya mean ya hate it?!)

Please keep your paperwork in case you need to arrange for returns or exchanges for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information.

 

Merchandise will be accepted for return within 10 business days of receipt. The merchandise must be in new and unused condition and in its original packaging.  We strive to be fair, simply because we appreciate your business.  We absolutely want you to be happy, if not exuberant, about your purchases, so we’ll do everything possible to resolve any dissatisfaction.

 

LIMITS OF RESPONSIBILITY

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product, especially if the product is being used in ways for which it’s not intended.  :O

 

PRICE AND/OR DESCRIPTION CHANGES

All prices, pictures and descriptions on this site are subject to change and all efforts have been made to be accurate. We maintain no responsibility for inadvertent errors. Please contact us within 10 business days regarding price or promotion discrepancies.

 

When you place your order with us, you agree to the price and terms indicated on our website. We reserve the right to refuse any sale at any time.

 

Except where noted otherwise, the List Price/Cover Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

 

Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

 

NON-PROFIT

At this time we are not able to provide tax exemption on orders placed by non-profit organizations.  However, Happy Clam will gladly consider making donations and providing other support towards worthy organizations specifically benefiting children in need.  We also proudly support charities that benefit American military personnel and their families.

 

TERMS & CONDITIONS

 

Our Book Products and Prices

ALL our books are NEW and offered at discount prices, so that you and your family can enjoy quality products while saving some cash. Always compare our prices to other retailers, including online sites.  We strive to beat our competitors prices and we offer fair shipping costs, based on weight, package dimensions, and Ship To location.  If you are purchasing ONLY books from our online store, please select the Medial Mail shipping option, so that we can save you even more on your final cost.  If you inadvertently select parcel post, we’ll credit you any difference in the shipping price.

 

Our inventory is comprised of remainders, hurts, returns and closeouts from the publishers. Our books are NOT used but may be remainder marked by the publisher.

 

What is a remainder?

 

Remainders are books which no longer sell fast enough to meet the publishers accounting needs. These books may in fact still be nearly best sellers, but the warehouse space is needed for the next best seller. Many remainders were originally over priced and sell better as remainders than they did at full price. The publishers sell remainders to remainder wholesalers who in turn sell them to retailers.

 

What is a hurt?

 

Hurts are returns from retailers which buy books on a returnable basis from publishers. The publishers sell these returns to wholesalers rather than sort them out and put them back into circulation. Unlike remainders, hurts are often still in print and may include current best sellers. Most hurts are actually in very good condition, though some do show minor signs of wear.

 

Our Happy Clam Book Guarantee:

If you’re concerned about the quality of a particular book because it’s from the publisher’s remainders and closeouts, let us email you photos of the actual book in our inventory.  That way, you can see for yourself any details about its condition before you make your buying decision.

 

We only sell NEW books and only if they meet our high standards of quality.  If you’re not satisfied with your book purchase, we’ll refund your hard-earned cash.  Your happiness is our bizappiness.